Proactive steps can protect homes and plumbing systems

Temperatures are beginning to plummet and Aqua, an Essential Utilities, Inc. company, is urging customers to act now to prevent frozen pipes, which can lead to costly repairs and significant disruptions in water service. 

Pipes are at higher risk of freezing when temperatures stay below freezing for extended periods of time. Preventative measures can help you avoid expensive cleanups and repairs. 

Tips to prepare before the freeze 

• Stock up on supplies: Keep pipe insulation, heat tape, a portable space heater and a hair dryer on hand.  

• Locate and mark your master water valve: This will allow you to quickly shut off water to your home if a pipe bursts. 

• Inspect outdoor meter pits: Ensure lids are intact to prevent freezing in these areas. 

• Winterize outdoor faucets: Shut off and drain outdoor faucets, including those connected to lawn sprinkling systems. 

• Eliminate drafts in unheated areas: Insulate crawl spaces and basements, repair broken windows, and seal gaps to protect pipes. 

Precautions During Freezing Weather 

• Wrap pipes and meters: Use insulation materials or heat tape on your pipes and wrap indoor meters with a blanket.  

• Keep cabinets open: If you have interior plumbing along an exterior wall, leave cabinet doors open to allow warm air to circulate around pipes. 

• Run a small stream of water: If temperatures fall below 10 degrees, leave a thin stream of water running from the faucet farthest from your meter.  

What to Do if Pipes Freeze 

• Thaw safely: If you locate a frozen section of pipe, open a spigot and use a hair dryer or heat tape to thaw it gradually. Never use an open flame. 

• Call a professional: If you cannot thaw the pipe, contact a licensed plumber for assistance. 

Aqua is committed to providing safe and reliable water and wastewater services. For more information on pipe protection, visit AquaWater.com.