With a harsh round of winter weather possible for Sunday and Monday, American Electric Power company, is sharing information to help customers better prepare.

While weather can be unpredictable, AEP Ohio works hard to prepare the electric grid and customers for the unexpected. From trimming trees away from power lines to updating equipment and adding smart technology, crews work year-round to proactively maintain and improve the system to help prevent power outages.

“Our team constantly monitors weather conditions to evaluate and prepare for potential impacts on our customers,” said Matt Bennett, director of operations for AEP Ohio. “Now is the ideal time to sit down with your family and review your emergency preparedness plans for winter, as well as check in with your neighbors to ensure they have a plan in place, too.”

Winter weather safety & preparedness reminders
• Assemble an emergency preparedness kit. It should include (at minimum) non-perishable food, water, a flashlight, fresh batteries, a battery-powered radio or television, a portable cell phone charging bank, a blanket or sleeping bag, a first-aid kit, cash and necessary medications.

• Remember, all downed lines are dangerous. They carry an electric current that can cause serious or even fatal injuries. If you encounter a fallen wire, stay away and call 911 or AEP Ohio.

• If using a space heater, place it on a hard, level surface at least three feet away from anything flammable such as curtains and bedding, and out of high-traffic areas. Make sure smoke and carbon monoxide detectors are installed and functioning in your home and never leave a heater running when a room is unoccupied.

• Stay connected and make sure your contact info is current. You can enroll in text alerts and follow us on Facebook, Instagram or X. Visit AEPOhio.com/Account to update your email address and phone number so we can send you important messages about your electric service (including outage restoration information).

Extremely cold winter weather can make your furnace work harder — causing energy usage and electric bills to go up. Find the right bill assistance program for you with this easy, two-minute survey, visit AEPOhio.com/Assistance or call Customer Solutions Center at 800-672-2231.