Be aware of repair scams

Published 11:55 am Saturday, May 13, 2017

Technology is a significant part of our daily lives, whether it is a smartphone, computer or piece of medical equipment. And for many, if these pieces of equipment fail, it could cause severe consequences.

That is why, just like an individual would for an auto repair shop or home repair contractor, it is important to do your homework.

This week, Ohio Attorney General Mike DeWine, in a joint filing with the Federal Trade Commission, is suing Repair All PC and other associated companies with allegedly scamming customers for unneeded computer repairs and services with the majority of cases ranging from $100 to $500 per instance.

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It is very important that, in any instance of computer problems, especially viruses and malware, you have a quality virus protection program. It can help many of the issues.

Then, if computer repair is needed, finding a reputable repair shop that is local is likely the best bet, because you can generally see them face-to-face.

This does certainly not discount the work that can be accomplished through a call to customer service, but you should first contact the department of the maker of your computer.

While computer repair, whether local or via customer service, may have a cost, the expense may pale in comparison to the cost associated with a scam, having to replace the computer or having personal information compromised.

If you suspect you have been scammed, you can contact the Ohio Attorney General’s Ohio Protects division at 1-800-282-0515.